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Jack Dunn is currently employed as a Product Analyst at COCC, where responsibilities include serving as a ServiceNow System Admin and Slack Admin, since May 2023. Prior experience includes an internship at the Naismith Memorial Basketball Hall of Fame as an Enterprise Business Solutions Intern, and roles such as Guest Relations Specialist at The Home Depot and Staff Intern in the Office of US Representative John Katko. Additional experience encompasses a position as an Information Technology Intern at Agawam High School. Jack Dunn holds a Master of Science in Management of Information Systems from Florida State University, expected to be completed in May 2026, and a Bachelor of Science in Cybersecurity & Networking from Roger Williams University, completed in December 2023. Education includes a High School Diploma from Agawam High School, awarded in June 2020.