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Mario Marques has over 13 years of experience at Coca-Cola Europacific Partners, currently serving as an Omni-Contact Business Analyst with a focus on enhancing customer-centric insights and improving commercial team performance through various projects. Previous roles at Coca-Cola include RTM Executive, where Mario implemented and monitored strategic business processes, Market Controller Portugal, responsible for financial and commercial data analysis, and Controller Comercial, managing distributor-related business information. Earlier experience as a Support Analyst at Vantyx Systems involved providing application support for specialized credit ERP systems. Mario holds a degree in Management Informatics from Instituto Superior de Gestão.