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Lucy Herd currently serves as a Customer Service Representative at COBRA PUMA GOLF, a position held since May 2023. Prior to this role, Lucy accumulated extensive experience at PUMA Group over a span of seven years, progressing through various positions including Store Manager, Assistant Store Manager, and Sales Supervisor, ultimately starting as a Casual Sales Associate. This diverse background in retail management and customer service has equipped Lucy with valuable skills in team leadership and customer engagement.