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Robert West began their work experience in 1990 at Shawmut Bank, where they served as Vice President and managed a team focused on media and telecom industries. Robert then joined CoBank in 1996 as Senior Vice President in the Communications Banking Division, where they led the Telecommunications Division and grew the portfolio from under $1 billion to over $4 billion in senior loans. In 2017, they were promoted to Executive Vice President of the Infrastructure Banking Group.

Robert West received a Bachelor of Science in General Business from Ball State University - Miller College of Business, where they studied from 1977 to 1982.