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Craig Smith has extensive work experience in the field of system engineering and computer technology. Craig currently holds the position of System Engineer at cnvrg.io, which they started in November 2021. Prior to this, Craig worked at Dell EMC from 2013, where they held various roles including Advisory System Engineer, Sr. System Engineer, System Engineer, and Associate System Engineer. Before joining Dell EMC, they served as a Computer Specialist at the FAA from 2008 to 2013. Craig also worked at S&K Technologies as a Helpdesk Support for FAA from 2004 to 2008. Craig started their career as a System Administrator at Blood Bank Computer Systems, Inc. (BBCS) in 2002 and worked there until 2004. Craig's earlier experience includes working as a Sales Rep at Cingular Wireless from 2000 to 2002.

Craig Smith attended Northwest University from 1999 to 2001, but did not obtain a degree or specify a field of study during that time. From 2009 to 2012, they attended City University of Seattle, earning a BS degree in IS - Systems Design and Management. Additionally, they have obtained an EMC Expert certification, although the month and year of obtaining it are not mentioned.