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Joyce Xiaoru Zhang's work experience includes serving as the CEO of CNKI since 2016. Prior to that, they worked as the Executive Director, International License Cooperation Center at Tsinghua Tongfang Knowledge Network Technology Co from 2013 to 2015. Joyce Xiaoru also held the position of General Manager, Overseas Business Center at Tsinghua Tongfang Knowledge Network Technology Co., Ltd. (Beijing) from 2009 to 2012.

Joyce Xiaoru Zhang has a Master of Business Administration (MBA) degree from Boston University. The duration of their studies and the field of study are not specified.