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Luis Fernando Méndez is an experienced professional in information technology and project management with a career spanning over two decades. Currently serving as a Dialer Administrator at CNG Holdings, Inc., Luis is responsible for dialer management, IVR systems, and campaign performance strategies. Prior roles include Consultoría y Desarrollo de Sistemas at Gigasoft, where responsibilities encompassed project administration, IT management, and custom system development. Previous experience includes Dialer Project Manager at Myron-HCE Honduras, overseeing dialer administration and team mentorship, as well as various leadership roles in IT teams at INFRA México, Maersk Line, and ChevronTexaco, focusing on system implementation and network management. Luis holds a degree in Computer Systems Engineering from Instituto Tecnologico de Mérida.