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Alena B. is a seasoned professional with extensive experience in business analysis, risk management, and technical writing. Currently serving as a Senior Business Analyst/Product Owner at CNG Holdings, Inc. since March 2023, Alena previously supported Google as a Technical Writer at Kforce Inc. from August 2022 to January 2023. Alena's tenure at First Data Corporation from June 2013 to February 2022 encompassed multiple roles, including Business Risk Manager, where Alena specialized in compliance for major card brands, and Senior Business Analyst, focusing on expanding the STAR Network acceptance. Earlier experience includes roles at GEICO and Verizon, alongside a strong educational background with a Bachelor's degree in Cyber and Data Security Technology from The University of Arizona Global Campus and a Cybersecurity certificate from Emory University.