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Katie Smallwood has a diverse work experience spanning various roles in social media and marketing. Katie started their career at The Oilerie - Brookfield as a Marketing Intern in 2013. Katie then joined AFFIRM Agency, where they worked as a Marketing Assistant before being promoted to Assistant Account Executive. In 2016, they moved to Celtic, Inc. as a Social Media Strategist and eventually became the Senior Social Media Strategist. In 2020, they joined Creative Marketing Resources as a Social Media Manager and was later promoted to the role of Social Media Director in July 2021. Prior to their career in marketing, Katie worked at Starbucks Coffee Company as a Shift Supervisor from 2008 to 2013.

Katie Smallwood's education history includes attending Milwaukee Area Technical College and the University of Wisconsin Oshkosh, but no specific degree or field of study is provided. In addition, they have obtained certifications in Hubspot Digital Advertising and Hubspot Social Media Marketing from HubSpot in June 2021.