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Sylvia Thetford has extensive work experience as a Director of Operations in various companies. Sylvia started their career in 1994 at Oakstone Publishing, where they served as the Director of Operations until 2011. In this role, they were responsible for overseeing product implementation, managing budgets, coordinating with physicians and reviewers, and ensuring quality control. Additionally, Sylvia worked at Oakstone A division of Ebix, where they held the position of Director of Operations and Product Implementation from 1994 to 2011. During their time there, they managed multiple departments, handled correspondence, monitored operational expenses, and maintained product quality. Sylvia also worked at educational reviews as a Director of Operations from 1994 to 1999, and at Oakstone A division of Ebix as a Mail Service Coordinator and Director of Distribution from 1998 to 2001, where they oversaw mailings, inventory, distribution, and worked with various mail services to ensure timely delivery.

Sylvia Thetford attended Motley High School from 1979 to 1982. After high school, they enrolled in Meridian Jr College for an unspecified period to study computer programming.