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Bailey Nguyen is an accomplished Senior Software Engineer with over a decade of experience in software development and system management. Currently employed at CME Group since April 2022, Bailey previously held roles at Sensormatic as a Salesforce ServiceMax Developer and Senior Software Engineer, where notable achievements included the successful migration to a new Salesforce environment and optimizing system performance for over 900 users. Earlier experience at CME Group included launching an ITSM system for over 3000 users, designing applications for service request automation, and meticulously managing IT projects. Bailey began the professional journey at Jiminy Chips as a Marketing Coordinator, leveraging market research to develop targeted strategies. Educational qualifications include a Master of Science in Information Systems from DePaul University and a Bachelor of Business Administration from Arkansas Tech University. Additional training in Salesforce was completed through Trailhead.