ÂÜÀòÂÒÂ×

Gwen Riemens has a diverse work experience spanning various industries. Gwen currently works at CM.com as a Customer Success Manager since 2022. Prior to that, they were a Customer Engagement and Support Executive at Dobiquity from 2021 to 2022. At Dobiquity, they were responsible for customer onboarding, engagement, support, and general management of internal operations.

Before joining Dobiquity, Gwen worked as a Technical Support Professional at Concentrix from 2020 to 2021, providing support to the Dutch market. Gwen also has experience in the events industry, having worked at Eventbrite as a Customer Enablement Manager from 2019 to 2020. Their responsibilities included arranging onboarding and training for clients and addressing technical needs.

Further back in their career, Gwen held various roles at Eventbrite, including Customer Experience Associate and Customer Experience Representative, from 2016 to 2019. Gwen also worked as a Customer Service Agent at Irish Water, Abtran in 2015, and as a Customer Care Associate (Virtual) at Amazon in 2014.

In the hospitality sector, Gwen has experience as a Customer Service Assistant at Day Break in 2010, a Customer Service & Deli Assistant at Loaf Deli in 2010, and as the owner of Bar De Boemerang at De Boemerang - Hospitality from 2005 to 2009. Additionally, they were the owner of Cafe De Boemerang at Cafe De Boemerang - Hospitality from 1999 to 2004, where they managed all aspects of the business including administration, finances, and staff management.

Overall, Gwen Riemens has a strong background in customer service, support, and management roles across different industries.

Gwen Riemens has a diverse education history. In 2015, they completed a Microsoft Office ECDL course but did not obtain a degree or specify a field of study. Gwen also took a Computer Course, but the duration and further details are unknown. Additionally, Gwen attended Salesians College, Pallaskenry, where they obtained a Leaving Certificate.

In terms of certifications, Gwen has acquired various additional qualifications. These include completing courses such as "Develop a Service Orientation," "Project Management: Technical Projects," "Avoiding Common Pitfalls in Customer Success Management," "Business Fundamentals for Customer Success Managers," "Customer Success Management Fundamentals," "Engagement Evaluation Best Practices for Customer Success Management," "Engagement Preparation Best Practices for Customer Success Management," "Onboarding and Adoption Best Practices for Customer Success Management," and "Value Realization Best Practices for Customer Success Management" on LinkedIn.

Furthermore, Gwen completed a security-topic certification on "Multi-Factor Authentication Attacks" from CM Academy in April 2022. Gwen also holds a driving license, specifically a Full Irish/European Car License, although the exact date of acquisition is unspecified. No specific field of study is mentioned for any of the certifications.