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Rafaela Rice is an experienced Internal Audit Manager at Virgin Money since August 2014, with prior roles including Compliance Operations Manager and Interim Compliance Manager at Serco, where significant contributions were made to compliance and risk management frameworks. Rafaela has held several high-level positions at Bank of America from June 2003 to June 2011 as Vice President in various departments, focusing on control, compliance, credit risk, and fraud operations. Prior experience also includes serving as Vice President for International Expansion at MBNA America, where Rafaela successfully developed processes for the Spain Credit department. Education includes a Bachelor's degree in Accounting from Kean University and an Associate's degree in Travel and Tourism from Berkeley College of Business.