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Ilia Klugman is a highly skilled professional with diverse experience in trading, customer service, translation management, and project management. Currently serving as a Trading Account Manager at CLS Global since February 2023, Ilia conducts product training and enhances brand awareness for long-term accounts. Previous roles include Claims Customer Service Representative at Herbies Seeds, where conflict resolution and customer compensation decisions were key responsibilities, and Editor-in-Chief of Translations for Individual Entrepreneurship, overseeing a team of translators on various literary projects. Ilia also has experience in affiliate marketing as an Affiliate/Project Manager at Comics Shop, significantly increasing product sales through social media channels. Ilia's early career involved military service with the Ministry of Defense of the Russian Federation, which fostered skills in stress and time management. Ilia is currently pursuing an MBA with a focus on Psychology at the Open European Academy of Economics and Politics, expected to complete in October 2026.