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Samantha Dionigi is a seasoned professional with extensive experience in account management and operations across various industries. Currently serving as a Senior Key Account Manager and Program Manager at Clove & Twine, Samantha oversees the largest client while developing strategic account plans to meet company objectives. Previous roles include Retention Manager and Director of Broker Relations at National Credit Care, where Samantha managed national broker relationships, and Renewal Manager at Conga, focusing on customer contract renewals and data analysis. Earlier positions encompass Director of Operations at The Coca Group, where Samantha was responsible for operational policies and revenue monitoring, and Customer Specialist at Sonder, dedicated to enhancing guest satisfaction and support. Samantha's career began in client and sales roles, demonstrating a consistent commitment to customer service excellence and operational efficiency.