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Martin Lako is an experienced Customer Success professional currently working as a Customer Success Manager at Cloudteam Company since January 2024. Prior to this role, Martin served as a Strategic Customer Success Manager at Certinia, where the focus was on understanding customer business goals and maximizing ROI through effective strategies. Martin's career also includes significant positions at StackState as Director of Customer Success, where leadership of a multifaceted Customer Success team was central, and earlier roles at Ivanti and RES Software as Product Manager. With a foundation in technical support and system administration, beginning from responsibilities at Solipsis Managed Services and earlier positions, Martin has developed a robust skill set in customer engagement, product management, and technical advisory services.