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Tracy Marshall has extensive experience in quality assurance and electronic discovery, currently serving as a Quality Assurance Engineer at CloudNine since March 2019. Prior roles include Senior ESI Specialist at eTERA Consulting and EDD Project Manager at LexisNexis, where Tracy successfully managed project requirements and delivered solutions for data processing. With a foundation in training and customer support, highlighted during tenure as Product Manager at Wave Software and Training Manager at Image Capture Engineering, Tracy has demonstrated a strong ability to enhance user experience and improve software practices. Tracy also owned Marshall Litigation Services, providing consultation and training in legal support, and has a solid educational background with a BS in Human Resource Management from Bellevue University.