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Angie Foo is a Technical Support Manager at Cloudian Inc. since February 2013, responsible for managing technical support activities for the APJ region and global customers. Previously, Angie served as a Senior Technical Support Engineer and a Technical Support Engineer, focusing on global technical support across various tiers, facilitating customer communication, and coordinating with internal engineering teams. Prior to Cloudian, Angie worked at IBM Japan Systems Engineering as an IT Specialist, specializing in the planning, design, and configuration of virtual machines and storage systems. Angie holds a Bachelor of Engineering degree in Electrical and Electronics Engineering from Niigata University and an Associate's degree in Electronic Control Engineering from Nagaoka National College of Technology.