Ysabel T. has experience as a Cloud Support Engineer at CloudHesive LATAM, working with AWS services, cost optimization practices, security, and multi-account architecture on AWS Cloud. Prior to this role, Ysabel worked as a Help Desk Representative providing AWS Partner support, end-user support, ticket management, and troubleshooting. At Laboratorio Elea, Ysabel was a Help Desk Analyst responsible for internal support, onboarding/offboarding, compliance with procedures, and leading the help desk team. Ysabel is currently studying Redes Informaticas, Seguridad informática y de sistemas at Universidad Nacional de San MartÃn, with a previous degree in Bachillerato en Ciencias from Unidad Educativa Privada Madre Emilia de San José.
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