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Michael Hays is a seasoned professional in engagement management with extensive experience across multiple companies. Currently serving as a Senior Engagement Manager at CloudBees since January 2023, Hays previously held the same position at Zennify, where responsibilities included driving project delivery, managing customer relationships, and leading solution design on the Salesforce platform. Prior to Zennify, Hays worked at Appirio as a Customer Engagement Manager, overseeing service delivery and fostering customer communication. Experience also includes leading projects at Cerner Corporation as an Engagement Leader and managing teams at Hudl in various capacities. Hays holds a Bachelor’s Degree in Criminology and Criminal Justice from the University of Nebraska-Lincoln.