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Kedar Zavar is an accomplished Chief Solutions Architect at Cloudaction with extensive experience in ITSM technologies such as BMC, ServiceNow, and Salesforce. In the past, Kedar has worked as a Technical Support Analyst at BMC Software, an ITSM Consultant at Groupware Solutions Inc, and underwent training as an R & D technical trainee at BMC Software. Kedar holds a Master's degree in Computer Application from the University of Pune and a Bachelor's degree in Electronics from Fergusson College, Pune. Throughout their career, Kedar has demonstrated expertise in project management, technical design, pre-sales support, client relationship management, and team training and mentorship.