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Luis Riestra is an experienced IT professional with a strong background in client service and consulting. Currently serving as a Client Service Technician at Cloud9 Solutions since October 2020, Luis has previously held positions such as Seasonal Worker at Costco Wholesale and IT Consulting Manager/Owner at Cybertek Consulting from July 1990 to August 2018. At Cybertek, Luis provided tailored IT solutions for small to medium-sized businesses, enhancing organizational performance through modern technologies. Additionally, as IT Manager at Vinccler, C.A. from January 2005 to May 2008, Luis implemented a centralized IT infrastructure that optimized resource management and significantly reduced operational costs. Luis holds a Diploma in Computer Systems Analyst from the International IT School in Caracas, Venezuela.