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Niki Deanda is a seasoned Senior Training Developer at Cloud Lake Technology since August 2020 and has held the role of Sr. Training and Curriculum Specialist at both KTG since December 2017 and CTC, Inc. since March 2005. Niki manages and implements a worldwide training curriculum for the Department of State Bureau of International Information Programs, focusing on web content management systems and customer relationship management software, including WordPress, Salesforce, Campaign Monitor, and WebGui. Niki delivers training sessions ranging from two hours to a week for diverse adult audiences from 200 countries, developing best practices for Digital Media to enhance Public Diplomacy. Niki holds a Master of Science degree in Educational/Instructional Media Design from Full Sail University and a Bachelor of Science in Education from Coppin State University.