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Chris Graves is an experienced IT Systems Engineer at Cloud Imperium Games since February 2014, specializing in Jira and Confluence administration, desktop and network support, and license management. Previously, Chris served as Lead QA at XYLA Entertainment and Heatwave Interactive, overseeing testing teams and managing multiple projects. Chris began a career in quality assurance at Electronic Arts, working on significant expansions for Ultima Online and contributing to live content patches. Chris holds two Bachelor's degrees from DeVry University in Computer and Information Sciences and in Computer and Information Systems Security/Information Assurance, earned between 2001 and 2004.