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Roberto Mereu has extensive experience in operations and management, currently serving as the Direttore Operations at Cloud Care S.r.l. since August 2020. Prior to this role, Roberto was the Direttore di e-commerce at RISPARMIATU di Eutel 2005 del gruppo KONNEXIO, focusing on e-commerce management, digital marketing, and stakeholder coordination from June 2017 to August 2020. From July 2014 to August 2020, Roberto worked as a Project Manager at Pragmatica Servizi, showcasing a strong technical background and expertise in customer service. Experience also includes serving as Site Manager at Konnexio Group from June 2009 to August 2020, managing customer service operations, and as Operations Supervisor at EKKA SRL from June 2007 to 2009, handling operational planning and team management. Roberto began a career in telecommunications as an Operatore telefonico at Galatea Service srl from January 2004 to September 2007, where leadership roles were undertaken in inbound and outbound activities.