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Kay McElroy began their career in 2003 at Wells Fargo, where they held five roles over the course of 18 years. These roles included Business Support Consultant, Business Systems Consultant - Business Strategy and Prework, Business Systems Consultant - Business Requirements, Business Systems Consultant - Document Requirements, and Loan Documentation Supervisor. In 2021, Kay McElroy joined ClosingCorp as a Product Manager.

Kay McElroy obtained a Bachelor of Arts (BA) in Finance, General from the University of Northern Iowa. In February 2021, they also earned a certification in Word Essential Training (Office 365/Microsoft 365) from LinkedIn.