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Felicia Ioana G. is an experienced professional in procurement and operations management, currently serving as Procurement Operations Lead and Supplier Relationship Manager at Close Brothers since July 2021. Prior to this role, Felicia was Civil Litigation Manager at Novitas Loans Limited, where significant operational improvements were made within Civil Litigation and Clinical Negligence products. Earlier experience includes positions as Business Operations Manager and Deputy Manager at Close Brothers Premium Finance, and a legal advisor internship at the United Nations. Felicia holds a Bachelor of Laws degree from The Nicolae Titulescu University of Bucharest and has demonstrated expertise in stakeholder management, process optimization, and team leadership throughout a diverse career trajectory.