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Lauren Sisson, ACSI, is an experienced professional in operations management with a strong background in client services and administration within the financial sector. Currently serving as Senior Manager of Operations Service Management at Close Brothers Asset Management since January 2020, Lauren oversees six operations teams that cater to high-net-worth clients across various service propositions. Previous roles include Senior Manager of Service and Incident Management and Client Operations Manager at Close Brothers Asset Management, Operations Client Administration Manager and Team Lead at Raymond James, and Residual & International Physical Settlements Coordinator at J.P. Morgan. Lauren’s career began in healthcare as an X-ray Administrator at Poole General Hospital, where administrative skills were honed. Educational qualifications include studies at Bournemouth and Poole College and Oakmead College of Technology.