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Alicy de Oliveira Simas has a background in History with a Master's degree in the subject. Alicy currently works at ClipEscola, where Alicy holds a position related to customer success, onboarding, and ongoing support. Prior to this, Alicy gained experience in various support and administrative roles at organizations such as Tribunal de Justiça de Santa Catarina and CEAD-UDESC. Alicy is dedicated to ensuring customer satisfaction, product implementation, support, and engagement throughout the process, drawing on their expertise in product specialization and educational administration.