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Sue D. has a diverse work experience spanning over two decades. Sue is currently working as a Senior Product Manager at Clio - Cloud-Based Legal Technology since 2020. Prior to that, Sue worked at TELUS Santé | TELUS Health from 2012 to 2019, holding the position of Senior Product Manager. Sue'sresponsibilities included overseeing physician Electronic Medical Record (EMR) practice management solutions and patient-facing eHealth products. Sue was involved in strategic direction, market research, partnership due diligence, roadmap planning, and product launch. Notably, they played a key role in the development of the EMR Mobile app and API integration for TELUS EMR systems.

Before joining TELUS Health, Sue worked at TELUS Physician Solutions (formerly Wolf Medical) from 2010 to 2012 as a Product Manager. Sue'srole included managing product releases for the Wolf EMR SaaS solution, conducting market research, and developing go-to-market strategies. During their tenure, they contributed to provincial RFP submissions, implemented new features, and integrated with provincial systems for billing and lab results delivery.

Prior to that, Sue worked at TELUS as a Senior Business Analyst / Product Owner for MyBackCheck from 2008 to 2009. In this role, they supported the development of a screening tool for criminal and reference background checks.

At Pivotal Corporation, Sue held various roles from 1999 to 2005. Sue served as Manager of Usability & UI, where they managed a team dedicated to improving the user experience across Pivotal's software suite. Sue also worked as a Program Manager, responsible for requirements gathering, functional specifications, and coordination with development teams. Additionally, they held the position of Manager of Application Development and Analysis, overseeing the design and delivery of the flagship CRM application.

Overall, Sue D. has a strong background in product management, market research, strategic planning, and team leadership.

Sue D. has a Bachelor of Arts degree in Industrial and Labour Relations from McGill University. In November 2015, they obtained a certification in PMC-VI from Pragmatic Institute (Pragmatic Marketing + TDI).