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Melissa A. has a diverse work experience that spans various industries and roles. Melissa started their career at Einfo Games in 2013 as a Writer, where they wrote analytical articles and edited pieces. From 2015 to 2017, they worked at theScore, Inc. as a Copy Editor & Data-Entry Specialist. At Martinrea International from 2016 to 2018, they served as a Receptionist and later as a General Accounting Administrator, handling tasks such as creating spreadsheets and vouchers. In 2018, they joined CORE Architects as a Marketing Coordinator, developing marketing collateral and conducting industry research. From 2019 to 2021, Melissa worked at Deluxe Corporation, first as a Content & Product Marketing Specialist, supporting product launches and executing marketing campaigns. Later, they took on the role of Content & Product Marketing Consultant, developing core positioning and messaging for small business services. Currently, Melissa is at Clio - Cloud-Based Legal Technology, where they started in 2021 as a Content Strategist, Product Marketing, and has now transitioned to the role of Senior Content Strategist, Product. In their current role, they are responsible for crafting product narratives, creating conversion copy, and enabling various internal teams to effectively communicate product benefits.

Melissa A. completed their Bachelor of Arts degree in English at the University of Toronto from 2009 to 2013. In 2015, they pursued a certificate in Publishing at Ryerson University. Melissa then returned to the University of Toronto from 2017 to 2018 to obtain a certificate in Marketing. Additionally, Melissa has obtained certifications in Product Marketing - Core from the Product Marketing Alliance in April 2022 and in Level 8 Guitar & Theory from The Royal Conservatory of Music in October 2010.