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Jessica Ongkowijaya has a diverse work experience spanning various industries. Jessica is currently working as a Customer Onboarding Specialist at Clio - Cloud-Based Legal Technology since May 2022. Prior to that, they worked at Microsoft in multiple roles including Engagement Support Specialist from October 2021 to May 2022, Training Specialist from May 2020 to May 2022, and Service Advisor from April 2020 to June 2020. Jessica also worked as a Product Advisor at Microsoft from March 2019 to April 2020. Jessica has experience working in customer service and sales roles at The Walt Disney Company as a Cast Member from June 2018 to December 2018, and at Club Monaco as a Key Holder/Customer Experience Manager from December 2017 to May 2018 and as a Sales Assistant from September 2017 to December 2017. Jessica briefly worked as a Community Development Manager at Algoritma Data Science School from April 2017 to August 2017. Jessica'searliest work experience was as an Assistant Account Executive (Intern) at rubicube creative from August 2015 to April 2016.

Jessica Ongkowijaya has a diverse education history with a focus on marketing and hospitality. In 2012, they earned their Bachelor's degree in Marketing Communication from Universitas Pelita Harapan. Jessica then pursued further education at Langara College, where they obtained a Post Degree Diploma in Marketing/Marketing Management from 2016 to 2019. In 2018, they briefly attended the University of California, Riverside, where they earned a Diploma in Hospitality and Tourism Management.

Alongside their formal education, Jessica has also obtained several certifications. In 2020, they became a Microsoft Certified Educator (MCE) and completed the "Accessibility in Action" course offered by Microsoft. In 2021, they obtained the Microsoft 365 Certified: Fundamentals certification. Additionally, they have acquired specific skills in Scrum Master and Neuro-Linguistic Programming through certifications from LinkedIn and METAMIND Training Coaching Institute, respectively.

Furthermore, Jessica has gained practical experience through the Disney College & International Program Internship and Disney Organizational Leadership Course, both completed in 2018 during their time at The Walt Disney Company.