Ilina Dasgupta has a diverse work experience in various roles and industries. Ilina started their career in the banking sector, working as a Direct Banking Manager and later as a Financial Services Coordinator at BMO Bank of Montreal from 2009 to 2013. Ilina then took on the role of a Portfolio Support Officer from 2013 to 2015, where they were responsible for managing loan products and ensuring compliance with regulations. In 2015, Ilina transitioned to become a Commercial Services Officer, handling transactions and escalating issues to the Portfolio Manager.
In 2017, Ilina joined Whim Event Coordination and Design as a Lead Event Planner, where they contributed to the successful coordination and design of various events. Ilina held this role until 2022.
Ilina then pursued a career in customer success and account management. In 2019, they joined Clio - Cloud-Based Legal Technology, initially working as an Account Representative for the company from 2019 to 2021. Ilina then progressed to become a Customer Success Manager from 2021 to 2023, successfully managing client relationships and ensuring customer satisfaction.
In 2023, Ilina joined Push Operations as an Account Manager, where they utilized their skills in managing accounts and building customer relationships.
Currently, Ilina holds the position of Senior Customer Success Manager at Clio - Cloud-Based Legal Technology, contributing to the company's success in delivering excellent customer service and maintaining long-term client partnerships.
Ilina Dasgupta pursued a Bachelor of Commerce (B.Com.) degree with a focus on Marketing at Ryerson University. Additionally, they obtained certification in WPICC (Wedding Planners Institute of Canada) without any specific information regarding the month or year of attainment.
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