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John Roscoe has over 36 years of experience in the technical support and field service industry, currently serving as a Manager at Clinical Diagnostic Solutions since December 2005. Prior to this role, John worked as a Technical Support Representative at Beckman Coulter for nearly a decade and gained experience as a Customer Service Representative and Product Coordinator at Coulter Electronics. John's career at Coulter Electronics began in 1986 as a Field Service Representative, contributing significantly to the organization's service capabilities in the New York City and Long Island area.