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Lillian Kwang has a diverse work experience, starting with their current position as a Customer Success Lead at ClimateAI. Prior to that, they worked as a Thailand ESG Strategy Intern at Sea and pursued an MBA at MIT Sloan School of Management. Lillian also gained valuable experience as a Senior Program Manager Intern at Amazon Web Services (AWS) and as an ESG Intern at TortoiseEcofin. Additionally, Lillian has held positions as a Product Management Intern at Ceres Imaging, an Engagement Manager at Betterworks, a Senior Associate at KPMG, and a Senior HR Consulting Benefits Analyst at Willis Towers Watson. Lillian began their career as a Research Analyst/Rehabilitation Specialist at Coldwell Banker George Realty.

Lillian Kwang obtained a Master of Business Administration (MBA) degree from MIT Sloan School of Management between the years 2020 to 2022. Prior to that, Lillian completed a Bachelor of Science (B.S.) and Bachelor of Arts (B.A.) degree in Business Administration with a concentration in Strategic Management, as well as Psychology, from the University of Southern California. Lillian also attended The Webb Schools from 2002 to 2006. In addition to their formal education, they have obtained various certifications, including the AWS Certified Cloud Practitioner from Amazon Web Services, SQL for Non-Programmers from LinkedIn, and the Project Management Professional (PMP) from the Project Management Institute. Lillian has also earned certifications as a Certified Employee Benefits Specialist and a Retirement Plans Associate, both from the University of Pennsylvania Wharton School and the International Foundation of Employee Benefit Plans. Furthermore, Lillian is set to complete the Business Services Sustainability Programme in 2023 from Plan A.