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Sheila Peterson is an experienced human resources professional, currently serving as a Human Resources Representative at Cleveland-Cliffs since January 2017. In this role, Sheila has effectively coordinated pre-employment processes and screened applicants for cultural fit within the organization. Previous positions include working as a Patient Access Representative at Essentia, where Sheila maintained patient scheduling and supported customer service objectives, and as a Billing/Enrollment Representative at UnitedHealth Group, focusing on enrollment error research and payment processing. Sheila has also held roles at Blue Cross and Blue Shield of Minnesota and LTV Steel Mining Company, where responsibilities included claims resolution and labor relations. Educational achievements include a Bachelor's degree in Accounting and a Bachelor of Business Administration in Human Resource Management from the University of Minnesota Duluth.