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Jackie Gates is an experienced professional in customer service and sales, currently holding the position of Manager Customer Service Distribution North at Cleveland-Cliffs since December 2020, after progressing through roles including Team Lead Inside Sales Representative, Senior Inside Sales Representative, and Inside Sales Representative. Prior to this, Jackie served as an Inside Sales Account Representative and Project Analyst at ArcelorMittal USA from March 2008 to December 2020. Educational qualifications include two associate degrees in Marketing and Business Administration, Management and Operations from Davenport University, along with studies at Purdue University Northwest.