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Zara Tong's work experience starts with their role as a Salesforce Administrator at Silverline Teams, which they began in December 2020. Zara then moved on to work at Clicked in 2023, where they held multiple roles including Salesforce Consultant, Salesforce Business Analyst, and Salesforce Administrator/Business Analyst. Prior to that, they worked as a Customer Success Specialist at American Math Academy from September 2018 to December 2020. Zara'searliest work experience was as an Office Assistant at Thomas Edison EnergySmart Charter School, a position they held from January 2017 to September 2018.

Zara Tong's education history begins with their enrollment in Trailhead by Salesforce, where they obtained a Ranger degree although the start and end years are not specified. Following this, Zara attended Monroe Community College, where they earned an Associate's degree in Liberal Arts and Sciences-Science. The specific years for their time at Monroe Community College are not provided either. Lastly, Zara studied English Language and Literature/Letters at Rochester Institute of Technology; however, no information is given regarding the degree attained or the dates of attendance.

In addition to their formal education, Zara has obtained several certifications. They earned the Salesforce Associate certification in May 2023, as well as certifications in Confluence Fundamentals, Einstein AI Academy Artificial Intelligence Course, Jira Fundamentals, Salesforce Certified Platform App Builder, Slack Basics, and Salesforce Certified Administrator (SCA) throughout 2023. The exact months of completion for these certifications are specified in the chronological order provided.