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Sanjeetha Veni Jaguva Sugumar, CSM®, has work experience as a Salesforce Business Analyst. They have collaborated with cross-functional teams to understand business requirements and translate them into technical solutions. They have analyzed and documented business processes and systems, identifying areas for improvement and optimization. They have also created and maintained functional and technical specifications, user stories, and process flows. Additionally, they have participated in the full software development life cycle (SDLC) of Salesforce projects and have developed and maintained dashboards and reports in Salesforce to track KPIs and measure business performance.

Sanjeetha Veni Jaguva Sugumar, CSM®, holds a Bachelor of Engineering (BE) degree in Electronics and Communications from KLN College of Engineering in Madurai, India. In addition to their academic qualifications, they have obtained several certifications to enhance their professional skills. Sanjeetha Veni Jaguva Sugumar is a Certified Salesforce Associate, having completed the certification program offered by Salesforce in December 2022. Sanjeetha Veni has also achieved the Salesforce Certified Administrator (SCA) certification, also obtained in December 2022 through Salesforce. Furthermore, they hold the Certified Scrum Master certification, which they earned from Scrum Alliance in May 2022.