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Gus Martinez has a diverse work experience spanning over two decades. Gus has held various roles in customer support, operations, and IT management. Gus began their career as a Network Engineer at American Superior Insurance in 2000 and later moved to MacNeill Group, Inc. as a Sr. Network Engineer in 2004. In 2007, they joined Fifth Generation Systems as an IT Manager for three years. In 2013, Gus joined Smarsh as a Sr. Manager Global Support, where they stayed until 2016. Gus then worked at Nexidia as a Sr. Support Manager from 2016 to 2017. Since 2017, Gus has been associated with ClickDimensions, where they have had multiple roles including Sr. Support Manager, Sr. Manager of Customer Operations, Director of Global Support, and currently serves as the Vice President of Customer Support.

Gus Martinez attended Florida International University from 1996 to 1998. However, no specific degree or field of study is mentioned. In addition to their university education, Gus has obtained several certifications including A+ from CompTIA, MCSA and MCSE from Microsoft, and Network+ from CompTIA. The exact months and years when these certifications were obtained are not provided.