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Melissa F. has extensive experience in the travel and tourism industry, currently serving as Holiday Support Team Leader at Click&GoHolidays since August 2019, after progressing from the role of Holiday Support Executive. Prior to this, Melissa F. worked at Travelopia as a Sales and Operations Executive from July 2015 to July 2019, and at USIT in various capacities, including General Administrator and Receptionist, from June 2012 to June 2015. Melissa F. holds a FETAC Level 6 certification in Advanced Travel and Tourism Industry Training and a FETAC Level 5 certification in Travel and Tourism Industry Training, both obtained from Sallynoggin CFE.