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Pankaj Ramratan Dwivedi's work experience includes a role as a Software Quality Assurance Engineer at CleverTap starting in August 2022. Prior to this, they worked as a Software Quality Assurance Intern at CleverTap from February 2022 to August 2022. Earlier in their career, they were an Internship Trainee at Dropshyp from September 2020 to November 2020.

Pankaj Ramratan Dwivedi completed their Master of Computer Applications (MCA) degree in Computer Applications from Vivekanand Education Society's Institute Of Technology from 2019 to 2022. Prior to that, they pursued a Bachelor of Science (BS) degree in Information Technology from Guru Nanak Khalsa College of Arts Science & Commerce from 2016 to 2019. Additionally, they obtained certifications in CleverTap Journeys from CleverTap in August 2022, Mastering Common Interview Questions from LinkedIn in September 2021, and Programming Foundations: Databases from LinkedIn in November 2020.