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Dmitriy Zadorozhniuk is a Customer Support Specialist at CleverFiles since November 2020, focusing on processing and investigating customer issues while ensuring full satisfaction and coordinating with various teams for feedback and feature requests. Previously, Dmitriy worked as a Customer Support Representative at KeepSolid Inc. from March 2018 to August 2020, where similar responsibilities were held. Dmitriy's career began in quality assurance as a QA Test Engineer at crmtronic from August 2016 to December 2017, following a freelance role as a QA trainee in 2015. Educational credentials include a Software Engineer Certificate in Quality Assurance from Computer Academy "Itstep" and a Specialist degree in Economics & Law from I.I.Mechnikov Odessa National University.