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As founding principal and managing partner of Clerestory, Linda Toops is a leading authority in business operations improvement and organization design. She is an advisor to her clients on strategy attainment and business transformation. Linda partners with her clients to simplify complex decisions and projects through collaboration and creativity. Linda is a frequent speaker on topics pertaining to staff development and motivation. Prior to founding Clerestory, she served as president of Bricker & Associates, Inc. (renamed Keane Consulting Group post-1998 acquisition). During her tenure at the firm (1992-2003), the consultancy grew from a $2.4M Chicago-based firm to a national $46M firm. As a 15-year executive with IBM, she managed multi-million dollar national accounts and led global client change initiatives. She has worked extensively in Financial Services, Insurance, Manufacturing, Technology and Professional Services.