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Theresa Gosko is an accomplished Customer Success Director at Cleo, with a robust background in managing customer success within cloud and SaaS environments. Previously, Theresa held the position of Principal Customer Success Manager at Axway, where responsibilities included enhancing customer engagement and achieving business outcomes. In 2018, Theresa worked as a Principal Solution/Integration Architect at Lattice Semiconductor, focusing on transitioning a legacy EDI platform to a cloud solution. Prior experience includes serving as IT Director at Warn Industries and holding senior roles at UTi Worldwide, where Theresa led post-merger integrations and managed global teams. Theresa began a career at Nike as a Professional Senior BSA, overseeing a large ETL development team during an SAP upgrade. Theresa holds a Bachelor of Science degree in Management Information Systems from the University of Colorado Boulder.