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Emma Lai is a seasoned data visualization and analytics consultant, currently serving as a Senior Data Visualization and Analytics Consultant at Cleartelligence since January 2023. Prior experience includes a role as Senior Analyst in Homesite Customer Journeys at American Family Insurance, where collaborative efforts focused on synthesizing customer data and developing metrics to enhance customer services, alongside contributions in a Rotational Analyst role. Emma's background encompasses experience as Digital Coordinator for the Center for Religion and Global Citizenry, a People Analytics Intern at the Federal Reserve Bank of Chicago, and various internships in graphic design and public policy. Emma holds a Bachelor of Science in Economics, Psychology, and Religious Studies from the University of Wisconsin-Madison.