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With over two decades of experience helping brands like BMW, Fidelity, Harley-Davidson, REI, AAA, and Korean Airlines increase customer loyalty and engagement through co-Branded credit cards, Rob founded ClearSource with partner Nate Spears. Together, they set out to re-imagine Business Process Outsourcing by providing The Exceptional Customer Experience. After working together at BMW, Rob & Nate saw a need for CX that prioritized customer satisfaction over cost-cutting. That collection vision has endured for more than 15 years.