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Every Customer Experience organization needs the type of expertise that can only be earned by solving problems for customers. Nate started his call center career at 16, selling life insurance, and was a natural because he focused on the needs of the customer. As he rose through the ranks, Nate realized that call centers treated employees as little more than disposable labor. He Co-founded ClearSource to change that and by extension, improve outcomes for everyone involved in the Customer Journey.