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Joanne L. has a diverse work experience spanning multiple industries and roles. Joanne is currently working as a Customer Success Manager at ClearDATA since November 2022. Prior to this, they held roles at various companies including 2nd Watch, where they were a Service Delivery Manager from December 2021 to November 2022 and a Client Success Manager from March 2018 to December 2021. Joanne also worked at Centurylink Technology Solutions as a Client Service Partner from June 2011 to March 2018. Before that, they were a Solution Delivery Manager at CenturyLink from April 2010 to June 2011. Joanne started their career at SAVVIS Communications, where they held multiple roles including Senior Project Coordinator from July 2007 to April 2010 and Client Order Representative from March 2006 to July 2007. Joanne also has experience as a Customer Service Manager at Gap Inc./Old Navy from 2004 to April 2006, as an Independent Consultant at Tastefully Simple from 2002 to 2004, as a General Manager at Blockbuster from 1996 to 2000, and as an Accounts Receivable Specialist at San Luis Obispo Athletic Club from 1995 to 1996.

Joanne L. attended Southern Illinois University, Carbondale from 1991 to 1995, where they obtained a Bachelor's degree in Economics. Additionally, they have acquired various certifications throughout their career, including AWS TCO and Cloud Economics from Amazon Web Services in April 2018, AWS Technical Professional from Amazon Web Services in April 2018, ITIL Intermediate in IT Service Strategy from AXELOS Global Best Practice in August 2017, AWS Business Professional from Amazon Web Services in November 2016, ITIL Foundations in IT Service Management from AXELOS Global Best Practice in December 2015, and PMP-Project Management Professional from the Project Management Institute in May 2009.