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Reina Harris is an experienced professional with a strong background in quality assurance and operations management. Currently serving as the Installation Coordination Manager at ClearCaptions, LLC, responsibilities include leading planning and scheduling for installation projects and managing resource allocation to enhance efficiency. Previous roles include Quality Assurance Manager at Samsung Electronics, where Reina developed quality forms and improved customer outreach processes, and Assistant Operations Manager at [24]7.ai, focused on operational protocols and performance management, achieving significant improvements in KPIs. Notable contributions in past positions include multiple awards for top performance and a proven ability to drive continuous improvements and implement effective training programs. Early career experience as Sales Manager at All My Sons Moving & Storage involved training sales teams and coordinating strategy discussions.